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If calling our toll free number 1-888-400-9304 for assistance; please listen carefully as our options have changed.
We're here for our providers, clients and customers.
IMPORTANT: Starting September 1st, 2022, our Contact Center will no longer provide nor accept vision authorizations. In the Vision Provider Portal, authorizations should only be created when submitting a claim.
ALL open authorizations will be voided October 3rd, 2022.
ATTENTION: Providers with patients impacted by the recent New Mexico Wildfires.
Contact us for instructions on how to submit claims for any members impacted by the recent wildfires.
Learn more about our COVID-19 response here.